What We Do

Our services

With Hill & Co., you get a partner who takes an objective look at your business and market, identifies barriers and opportunities, and gives you a plan for achieving your goals – more quickly and cost-effectively than you otherwise could.

Then, we get in the trenches with you – providing expertise and support across strategy, operations, product development, merchandising, marketing and more.

Whether you’re looking to boost sales, launch a new brand, build market share or enhance productivity, we pinpoint what you have to do to realise your ambitions. Then we help you do it.

Want the truth?

Truth #1: Every business we work with is unique. The only common denominator is that they need expert help at this stage in their journey. When you work with us, you get a service tailored to your needs.

Truth #2: What you think you need might not actually be what you need. We review your history, unique selling proposition, customer base and more. Then, we draw on our deep expertise to determine exactly how to achieve your goals.

Truth #3: We tell you what you need to hear, not what you want to hear – we’re always completely honest. If you’re on board with this approach, we’ll achieve great things together.

The deep expertise you need

We deliver such rapid results because we bring deep industry experience across every aspect of growing diamond, gemstone and fine jewellery businesses.

As we develop and execute your strategy, we draw on expertise from across our team and network. This list gives you a taste of how comprehensive we are. Your bespoke proposal will outline which of these specialisms we think you need. You’ll get complete clarity on fee structure and the timeline for achieving your goals.

Business strategy

Financials, planning, implementation, profitability, supplier-client partnerships, forecasting, investments, funding, legal compliance


Transitioning to sustainable sourcing, communicating sustainability practices, achieving certifications


Business (P&L), market (demographics, global, competitive), competition

Brand and business launch

Strategy, branding, funding, balance sheet, team hire


Marketing, strategy, transformation, website design and development, website management, data analytics and insights, user experience, e-marketing, software training, interfacing with third parties, customer relations and CRM systems, social media, account-based marketing


Strategy, definition, development, rebranding, graphics, logos, colour messaging, visual messaging, collateral materials guidance


Merchandising architecture, design and development, supply chain management, disclosure compliance, inventory analysis, allocation and management by category and price point, distribution channels, trend analysis, markdown strategies, stock balancing

Retail Operations

New store set-up/build-out, store management, sales and margin growth, inventory control, collateral materials, sales tools, team hire, customer relations/management, marketing strategies

What clients have achieved

42% increase in sales

We helped a client create infrastructure to scale and boost top-line revenue. Not only did we increase the lifetime value of the current client base, but we also opened new acquisition channels through a full offline and online marketing strategy.

5 new markets

A brand was looking to accelerate growth and then sell the business. We secured new distribution in France, Germany, Italy, Spain and the UK while helping them close an advantageous purchase deal – in under 3 years.

30% revenue boost

We helped a client develop online retail and digital marketing capabilities while streamlining bricks-and-mortar operations. This drove a 30% increase in revenue year on year – during the pandemic.

Ask the experts

Like all great business partnerships, our process starts with a conversation. Let’s meet face to face on a video call and discuss how we might work together.