What We Do
Our services
With Hill & Co., you get a partner who takes an objective look at your business and market, identifies barriers and opportunities, and gives you a plan for achieving your goals – more quickly and cost-effectively than you otherwise could.
Then, we get in the trenches with you – providing expertise and support across strategy, operations, product development, merchandising, marketing and more.
Whether you’re looking to boost sales, launch a new brand, build market share or enhance productivity, we pinpoint what you have to do to realise your ambitions. Then we help you do it.
Want the truth?
Truth #1: Every business we work with is unique. The only common denominator is that they need expert help at this stage in their journey. When you work with us, you get a service tailored to your needs.
Truth #2: What you think you need might not actually be what you need. We review your history, unique selling proposition, customer base and more. Then, we draw on our deep expertise to determine exactly how to achieve your goals.
Truth #3: We tell you what you need to hear, not what you want to hear – we’re always completely honest. If you’re on board with this approach, we’ll achieve great things together.
The deep expertise you need
We deliver such rapid results because we bring deep industry experience across every aspect of growing diamond, gemstone and fine jewellery businesses.
As we develop and execute your strategy, we draw on expertise from across our team and network. This list gives you a taste of how comprehensive we are. Your bespoke proposal will outline which of these specialisms we think you need. You’ll get complete clarity on fee structure and the timeline for achieving your goals.
Business strategy
Financials, planning, implementation, profitability, supplier-client partnerships, forecasting, investments, funding, legal compliance
Sustainability
Transitioning to sustainable sourcing, communicating sustainability practices, achieving certifications
Analysis
Business (P&L), market (demographics, global, competitive), competition
Brand and business launch
Strategy, branding, funding, balance sheet, team hire
Digital
Marketing, strategy, transformation, website design and development, website management, data analytics and insights, user experience, e-marketing, software training, interfacing with third parties, customer relations and CRM systems, social media, account-based marketing
Branding
Strategy, definition, development, rebranding, graphics, logos, colour messaging, visual messaging, collateral materials guidance
Merchandising
Merchandising architecture, design and development, supply chain management, disclosure compliance, inventory analysis, allocation and management by category and price point, distribution channels, trend analysis, markdown strategies, stock balancing
Retail Operations
New store set-up/build-out, store management, sales and margin growth, inventory control, collateral materials, sales tools, team hire, customer relations/management, marketing strategies
What clients have achieved
42% increase in sales
We helped a client create infrastructure to scale and boost top-line revenue. Not only did we increase the lifetime value of the current client base, but we also opened new acquisition channels through a full offline and online marketing strategy.
5 new markets
A brand was looking to accelerate growth and then sell the business. We secured new distribution in France, Germany, Italy, Spain and the UK while helping them close an advantageous purchase deal – in under 3 years.
30% revenue boost
We helped a client develop online retail and digital marketing capabilities while streamlining bricks-and-mortar operations. This drove a 30% increase in revenue year on year – during the pandemic.
