Amy has years of experience in strategic analysis, operations, merchandising and advisory across the entire supply chain. She’s known in the industry for creating partnerships that benefit all parties because she’s an expert in helping manufacturers, sightholders, wholesalers, designers, retailers and industry organisations improve bottom-line profit.

Amy will help you identify opportunities, create and implement strategic roadmaps, improve operations, optimise inventory control and refine your collection development approach. At the same time, she’ll help train your teams and develop processes that embed positive change, so you’re in a strong position to achieve your goals over the short, medium and long term.

Andrea Lucille Pooler has more than 20 years’ experience working in the jewelry industry. Andrea graduated from the Rhode Island School of Design with a BFA in Jewelry and Light metals in 1999. After graduation, Andrea worked for several jewelry designers in New York City including The Monet Group, Maija Neimanis, and 10,000 Things before starting her own business Andrea Lucille Designs in 2000. Andrea’s lifetime of influences from various art forms and inspiration developed into numerous design concepts and collections throughout her career. Andrea designed her jewelry with the wearer in mind and created art pieces that were original and identifiable without compromising her artistic beliefs. Some of her clients included an opera singer, a pop star, and heads from fortune 500 companies. She won numerous awards and competitions throughout her career and traveled globally to attend shows and exhibitions, as well as running a jewelry store in the Dumbo section of Brooklyn, NY.

Andrea received a scholarship to complete her Graduate Gemologist degree at The Gemological Institute of America in 2015. During this time, she decided to change career paths. Andrea moved into corporate America and worked for several high- growth global jewelry companies over the past 7 years. Andrea is now working towards her MBA from the University of North Alabama and is volunteer at the WJA (Women’s jewelry association) working with the mentorship committee. Her expertise includes business operations, manufacturing processes, team management, customer service, client relations, product development, and HR.

From brand and logo development to collateral design, Caroline knows how to make graphics work hard for your business. Her experience in the diamond, gemstone and fine jewellery industry means you get a considered approach that reflects your mission and vision, differentiates your brand and resonates with the market.

With over 15 years of experience in launching and growing businesses, Disha is the business expert you want in your corner when you’re ready to scale or when things go south.

Having founded 3 successful companies, she knows the challenges you face first-hand. And her experience advising both start-ups and established business owners means you get an expert insider helping you focus your energy, market more efficiently and develop effective processes. She has an established track record in delivering results, helping businesses achieve up to 200% growth in as short as 9 months.

Elle is a renowned entrepreneur and recognised expert in the diamond, gemstone and jewellery industry. Her 26 years of achievements include launching her own award-winning international omnichannel designer jewellery retailer, which she brought public with a $10 million IPO in less than four years.

She’s known for her ability to move businesses from zero to market swiftly – and to increase profit for pre-revenue through to $1 billion+ revenue companies. Working with Elle gives you access to a wealth of insight and experience from someone who’s made all the mistakes, knows how to avoid them and can guide you on the fast track to growth.

Hayley will help you source collections and develop product lines in a responsible and sustainable way. She brings a holistic supply chain view from source to market, and her expertise will help you analyse your supply chain, advise on best practices for future-proofing your sourcing, prepare for industry certification and set you up for long-term success.

Having worked 12 years across B2C and B2B, her experience ranges from gemological labs to merchandising and design. She has held key merchandising, buying and digital product roles at some of the largest and most revered jewellers in the industry, from Ben Bridge to Blue Nile.

Jennifer Shaheen is a seasoned and skilled expert leading our digital teams as they help our clients use technology to take advantage of effective marketing strategies and increase business productivity.

In her years of experience since she first became an entrepreneur in college, Jennifer has developed an understanding of how technology can be used in practical diamond, gemstone and jewellery business applications. Her techniques have boosted sales, enhanced staff productivity, and increased market share for her clients.

Jennifer and our team of digital experts execute digital transformation, website design and development, data analytics and insights, resulting in elevated, revenue generating user experiences.

For more than 30 years, Pamela has helped companies in the jewellery industry achieve efficient growth. She’s our resident expert in all areas of operations, from financials and retail network management to HR and training. Her successes include contributing to the famous growth of Fortunoff, one of the North East’s most successful independent jewellery businesses.

She also oversaw North American operations and spearheaded digital marketing at award-winning online designer jewelry retailer, Plukka – creating efficiencies that dropped dollars directly down to the bottom line.

Yun is an accomplished merchandising and buying executive with a track record of building accessory brands and collections. She can show you how to ensure every SKU carries its weight in ROI. She’s known for creating forward-looking strategies that influence the market and deliver financial results. Whether it’s applying innovation to seasonal plan design or curating line architectures, she helps companies increase margins with on-trend, brand-specific products.

She has experience helping businesses globally across channels – from wholesale and vertical retail to direct-to-consumer and TV shopping networks. Famous brands like Lightbox Jewelry, David Yurman, John Hardy, Diane von Furstenberg, Robert Lee Morris and Ippolita have benefited from her expertise.